Frequently Asked Questions
Insurance Questions and Payment Options
What are your fees?
Fees depend on your individual insurance coverage, if your deductible applies to mental health visits, your co-pay/co-insurance. Self pay clients (those who are uninsured or choose to pay cash instead of using insurance) can inquire about cash rates during consultation prior to booking your first appointment.
Do you accept insurance?
DFW Talk Therapy is currently in network provider (INN) with the following insurance plans:
Aetna
Blue Cross Blue Shield
Cigna/Evernorth
Superior (Medicaid)
United Healthcare/Optum
United Medical Resources (UMR)
What forms of payment do you accept?
Cash, major credit cards, Visa, Mastercard, Discover, American Express, FSA/HSA cards. Your card information is stored in the secure client portal.
Appointment Questions
How do I schedule appointments?
Appointments can be scheduled one of the following ways:
Call 214-494-0284 If no one answers, leave a message and someone will call you back.
Online through the client portal (established clients only)
New clients can request an appointment through the Contact Us page.
Email info@dfwtalktherapy.com
How long are therapy sessions?
Typical sessions are anywhere from 45-60 minutes. Mini sessions can be booked inbetween sessions if needed. Mini sessions are anywhere between 20-25 minutes.
Can I cancel and reschedule my appointments?
Clients can cancel appointments in the client portal up to 48 hours in advance, call to cancel or send an email. Appointments canceled with less than 48 hours will be charged a late cancelation fee.
Do I need to bring anything to my appointments?
Feel free to bring a notebook and something to write with.